Job Description
As a detail-oriented intern, you will assist in the evolution of our fraud case intake and resolution platform. You will be responsible for intake, tagging, and triage of fraud-related case submissions.
* Document return materials processes for traceability and evidence handling.
* Support creation and refinement of SOPs for fraud and marketing workflows.
* Collaborate with Fraud Ops, Decision Science, and Technical teams to align platform inputs.
* Participate in testing and feedback for new platform features.
* Help draft reports and identify opportunities for automation and process improvement.
Required Skills and Qualifications
* Currently pursuing a degree in Business, Analytics, Finance, Information Systems, Criminal Justice, or a related field.
* Strong academic performance and attention to detail.
* Passionate about structured processes and operational efficiency.
* Comfortable working across tools like Jira, Confluence, and Excel.
* Curious about fraud prevention, financial crimes, and enterprise automation.
* Proactive communicator with strong English skills.
Benefits
* Hands-on experience with a global company.
* Mentorship, professional development, and networking.
Others
We are committed to providing a dynamic and supportive work environment that fosters growth and development. If you are passionate about making an impact in a global company, we encourage you to apply.