Discover local courier services in 20 major US metro areas, a rapidly growing sector.
About the role
We are seeking a professional to monitor ongoing deliveries and provide support via phone and live chat to drivers and shippers.
Requirements:
* Excellent communication skills in English
* Flexibility to work based on the Eastern US time zone (EDT)
* Previous experience in logistics, courier operations, call centers, or customer support
Benefit from working with a dynamic team and contribute to the growth of our business.
Develop your skills and expertise in a fast-paced environment, interacting with various stakeholders including drivers and customers.