Purpose of the Position
An Asian financial institution, recognized as one of the largest and among the leading banks worldwide, with a strong presence across the Americas, Europe, and Asia. In Brazil, the institution focuses on corporate and investment banking, providing clients with tailored financial solutions.
With a global reputation for stability and long-term relationships, the institution continues to invest in innovation, cybersecurity, and sustainability, reinforcing its commitment to responsible growth and the protection of client interests in a rapidly evolving financial landscape.
The main idea of this role is to protect the institution’s ability to deliver critical banking services during disruption by owning and advancing the BCM – Business Continuity Management program processes. This is a hands-on, orchestration-heavy position that translates global continuity standards into effective local execution and audit-ready evidence.
Concretely, the role:
* Leads the BCM lifecycle end-to-end: conducts BIAs (criticality, dependencies, RTO/RPO), maintains BCPs, and plans/coordinates tests (e.G., DR/switch-over validations, contingency site, VDI/endpoint readiness, evacuation drills, call tree), including out-of-hours windows.
* Turns results into decisions: surfaces risks, residual exposures, and disclaimers to risk committees;
drives lessons learned and closes open issues with robust documentation and owners/dates/evidence.
* Connects BCM to the broader non-financial risk picture: interfaces with Operational Incidents, Vendor Risk, Products & Services, and RCSA so that continuity risks and control gaps are consistently identified, tracked, and remediated.
* Bridges global and local: adapts global policy/standards to Brazil’s context, ensuring regulatory fit (BACEN) without diluting control integrity.
* Influences without formal authority: engages senior stakeholders (e.G., Treasury and Operations leaders) to prioritize continuity activities, align on test windows, and validate outcomes;
partners with IT/IS to validate DR without performing technical changes.
Main Challenges and Assignments
* Operate the existing Business Continuity framework while continuously improving its maturity, expanding coverage, and strengthening evidence quality.
* Organize and document activities using spreadsheets and manual controls, ensuring that all records are audit-ready and compliant with internal and external requirements.
* Plan, coordinate, and lead continuity tests, including out-of-hours exercises, anticipating risks, resolving issues on the spot, and making sound, well-reasoned decisions.
* Adapt global policies and methodologies to the Brazilian regulatory context, maintaining alignment with global standards and full compliance with BACEN requirements.
* Engage and influence critical business areas, such as Treasury and Operations, to secure collaboration and prioritization of BCM activities without direct authority.
* Map critical processes, conduct Business Impact Analyses (BIA), and maintain updated Business Continuity Plans (BCP).
* Develop, update, and review continuity policies, standards, and procedures, while supporting the management of open issues, regulatory requirements, and action plans.
* Deliver training to teams and managers on continuity and disaster recovery procedures, proactively monitor external events and news for potential risks
* This role will also involve executing other operational risk programs such as Operational Incident Management, Vendor/Product & Service Risk Management, etc.
Experience and Professional Qualifications
* Bring solid experience gained over several years in financial institutions, with a proven track record in Business Continuity Management, including BIA, BCP, and continuity testing.
* Demonstrate strong knowledge of operational resilience practices, with exposure to RCSA, operational incident management, and vendor/third-party risk.
* Be comfortable coordinating with IT and Information Security (IS) teams during disaster recovery validations, leading and validating outcomes without performing the technical execution.
* Possess proficiency in Excel for data analysis and tracking, and PowerPoint for building clear, executive-level presentations and reports.
* Communicate effectively in English at a level to interact with global stakeholders and follow corporate standards.
* Hold a degree in Business, Engineering, Information Systems/Computer Science, Risk Management, or a related field.
* Knowledge of Bank Policies and Regulations, familiarity with cyber risk policies, procedures, and regulations, and the ability to review and ensure compliance with these requirements [Differential]. Bring additional exposure to ISO 22301 standards, experience with tools such as Visio or Power BI/Power Query, and professional certifications in business continuity or disaster recovery (e.G., CBCP, DRII, BRCCI). [Differential]
Behavioral Skills
* Executive communication & influence – Engages effectively with senior stakeholders, articulates complex topics in a clear, concise manner, and secures alignment in risk committees.
* Proactivity & ownership – Demonstrates a self-starter mindset, acting hands-on and taking full responsibility for driving initiatives to completion.
* Organization, discipline & critical thinking – Maintains audit-ready documentation with rigor and structure, while applying analytical thinking and sound judgment to make timely, well-reasoned decisions.
* Collaboration & resilience – Partners seamlessly with Non-Tech areas and IT/IS, showing adaptability and composure under pressure, and adjusting course when unexpected challenges arise.
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