At the forefront of fraud prevention, we're seeking a detail-oriented and process-driven individual to join our team. You'll play a pivotal role in shaping our fraud case intake and resolution platform - a cutting-edge tool for streamlining fraud signals across departments and enhancing operational workflows.
This is an exceptional opportunity for students eager to make a meaningful impact in a global company. As a valued member of our team, you'll have the chance to work on real-world projects, receive mentorship, and participate in growth opportunities that will propel your career forward.
Your primary responsibilities will include:
* Assisting with the intake, tagging, and triage of fraud-related case submissions;
* Documenting return materials processes for traceability and evidence handling;
* Supporting the creation and refinement of SOPs for fraud and marketing workflows;
* Collaborating with Fraud Ops, Decision Science, and Technical teams to align platform inputs;
* Participating in testing and feedback for new platform features;
* Helping to draft reports and identifying opportunities for automation and process improvement.
To succeed in this role, you'll need:
* To be currently pursuing a degree in Business, Analytics, Finance, Information Systems, Criminal Justice, or a related field (penultimate or final year);
* To possess strong academic performance and attention to detail;
* To be passionate about structured processes and operational efficiency;
* To be comfortable working across tools like Jira, Confluence, and Excel;
* To be curious about fraud prevention, financial crimes, and enterprise automation;
* To be a proactive communicator with strong English skills (written and verbal).
As a valued member of our team, you'll enjoy:
* Fostering hands-on experience with a global company;
* Mentorship, professional development, and networking opportunities;
* A commitment to being an equal opportunity employer.