Unlock the Power of Oracle Fusion Cloud
We're seeking a seasoned support professional to excel in managing and operating the accounts receivable and billing modules of Oracle ERP Cloud.
* Key Responsibilities:
* Act on key modules: Accounts Receivable, Customers, Invoicing and Payments, Collections
* Resolve tickets within established deadlines (SLA), partnering with suppliers and internal teams
* Support users during monthly accounting close in regions like LATAM, USA, and APAC
* Conduct regression testing on quarterly updates to the Oracle SaaS environment
Technical Requirements:
* Functional experience in Oracle ERP Cloud: Receivables, Customers, Collections, and Billing
* Knowledge in capturing tax documents and integration with Syncro or EDICOM
* Understanding of Brazilian taxation applied to billing and accounts receivable
* Experience with Oracle localizations for Brazil (LACLS) and report generation
* Proficiency in tools such as BIP, PL/SQL, Web Services (SOAP and REST), FBDI, ADFDi
What We're Looking For:
A successful candidate will possess clear communication skills in Portuguese and English, along with a proactive and collaborative mindset. If you have a passion for delivering exceptional customer experiences and are skilled in working with complex technical systems, we want to hear from you.