Overview
Caedu is seeking professionals who are focused on customer solutions, collaboration, and a welcoming energy. We have been active in fashion retail for 50 years and operate in the states of São Paulo, Rio Grande do Sul, Goiás, DF and Minas Gerais with 100 stores. We foster a cheerful and welcoming environment with opportunities for development and professional growth. If you seek challenges in your area, value ethics and respect, have a sense of ownership and believe that together we are stronger, come to Caedu. Our purpose is clear: Compartilhar o que temos de melhor para vestir histórias mais felizes. We respect diversity, work with a sense of ownership, and strive to provide the best for our employees and customers always.
Responsibilities and duties
* Supervise the activities carried out by leaders, ensuring that store organization, product display, stock, replenishment, checks, distribution, cash handling, financial products, fitting room service and sales area are aligned with internal procedures, checklists and company standards.
* Ensure customer service is delivered with excellence by guiding and training the team on established procedures.
* Improve store productivity by monitoring hourly sales and financial service results, adjusting task distribution with the manager to meet goals.
* Prepare and control daily sales reports, financial products, targets, budgets, stock, and operate system entries; report results to the manager and monitor back-office records to prevent internal fraud.
* Monitor competition through visits and observations of campaigns, window displays, queue at the cash register, pricing; report findings to the manager.
* Support cash closing, verify cash with cash-in-transit and register information in the back-office system, and report to the manager.
* Ensure receipt and verification of goods to avoid discrepancies and prioritize stock replenishment as directed for the sales area.
* Ensure delivery of financial products through guidance and approval, with daily coordination with leaders.
* Keep the team trained, motivated and properly uniformed through meetings and process training.
* Develop the leadership team through training and action plans for individual performance and movements.
Requirements and qualifications
* Desirable higher education in business administration or related fields.
* Experience in a leadership or supervisory role in fashion retail.
* Knowledge of retail sales operations and financial products (desirable).
* Intermediate Microsoft Office.
Information addicional
* What we offer:
o Medical assistance
o Dental assistance
o Transportation allowance
o Variable pay (according to policy)
o Day off on birthday
o Discounts on Caedu products
o Educational partnerships
o Sesc partnership
o Pharmacy partnership
o Gympass
o Telemedicine
o Programa Melhor Maternidade – support during the special period for mothers
o Personal guidance program
o Career path
o Online learning platform
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Other
Industries
* Retail
#J-18808-Ljbffr