Salesforce Business Analyst
We are a global technology company with over 227,000 professionals across 60 countries.
Key Responsibilities:
* Gather and document business requirements: Engage with stakeholders to elicit, clarify, and translate business needs into functional specifications for Salesforce implementations.
* Map and analyze business processes, identifying gaps and opportunities for improvement using Salesforce functionalities.
* Design and implement Salesforce solutions that align with organizational goals.
* Analyze business data and prepare technical reports, dashboards, and visualizations.
* Conduct user acceptance testing (UAT) and facilitate learning sessions for end-users.
* Communicate clearly with business leaders, project managers, developers, and end-users.
Requirements:
* Bachelor's degree in Computer Science or related field.
* Proven experience in Salesforce implementation.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment.
Benefits:
* Competitive salary and benefits package.
* Ongoing training and development opportunities.
* Diverse and inclusive work environment.