Key Skills and Qualifications:
* A bachelor's degree in Information Technology, Computer Science or related field is required.
* Certifications such as CompTIA A+, Microsoft 365 Fundamentals or Google IT Support Professional Certificate are a plus.
Required Skills and Qualifications
Job applicants must possess the following skills and qualifications:
* Installation, configuration, and maintenance of computer hardware, software, systems, and networks.
* Internal IT support with timely troubleshooting and resolution.
* User account management, permissions, and access controls across multiple platforms.
* Deployment and integration of new productivity and collaboration tools.
* Monitoring and maintaining endpoint security.
* Assisting with cloud infrastructure management, data backup, and disaster recovery planning.
* Conducting regular software updates, security patching, and vulnerability assessments.
* Supporting cybersecurity initiatives, including employee security awareness training and incident response.
Key Responsibilities
The successful candidate will be responsible for:
1. Installing, configuring, and maintaining computer hardware, software, systems, and networks.
2. Providing internal IT support with timely troubleshooting and resolution.
3. Managing user accounts, permissions, and access controls across multiple platforms.
4. Deploying and integrating new productivity and collaboration tools.
5. Monitoring and maintaining endpoint security.
6. Assisting with cloud infrastructure management, data backup, and disaster recovery planning.
7. Conducting regular software updates, security patching, and vulnerability assessments.
8. Supporting cybersecurity initiatives, including employee security awareness training and incident response.
Work Environment: The job involves working in a digital marketing agency environment.