Job Title
As a detail-oriented and process-driven professional, you will play a key role in evolving our fraud case intake and resolution platform. This essential tool streamlines fraud signals across departments and improves operational workflows.
About the Role
* You will assist with the intake, tagging, and triage of fraud-related case submissions;
* Document return materials processes for traceability and evidence handling;
* Support the creation and refinement of standard operating procedures (SOPs) for fraud and marketing workflows;
* Collaborate with Fraud Ops, Decision Science, and Technical teams to align platform inputs;
* Participate in testing and feedback for new platform features;
* Help draft reports and identify opportunities for automation and process improvement.
Requirements
* Pursuing a degree in Business Analytics, Finance, Information Systems, Criminal Justice, or a related field;
* Strong academic performance and attention to detail;
* Passionate about structured processes and operational efficiency;
* Comfortable working across tools like Jira, Confluence, and Excel;
* Curious about fraud prevention, financial crimes, and enterprise automation;
* Proactive communicator with strong English skills (written and verbal).
Why Join Us
* A 30-hour work week (Monday–Friday);
* Hands-on experience with a global company;
* Mentorship, professional development, and networking;
* Follow our internship journey on social media.
We celebrate diversity and are committed to creating an inclusive environment for all employees.