Key Account Specialist Role
We are seeking a skilled Key Account Specialist to join our team. As a Key Account Specialist, you will play a vital role in managing and growing existing customer accounts while identifying new business opportunities.
* This position requires strong customer understanding, complex sales skills, and proven track records of exceeding sales targets.
Key Responsibilities:
* Develop and execute account plans to achieve revenue growth and customer satisfaction goals.
* Build and maintain strong relationships with key decision-makers at existing customer accounts, ensuring customer satisfaction and retention.
* Proactively identify and pursue new business opportunities within existing accounts.
* Conduct regular account reviews and provide insightful business reviews to customers.
* Work closely with other departments to support customer success.
Requirements:
* Proven track record of success in a sales role, preferably in the software industry.
* Experience with long sales cycles, request for proposals, and public tenders.
* Strong understanding of the software development lifecycle and enterprise IT environments.
* Experience with open source software, API management, and IAM technologies.
* Excellent communication, presentation, and interpersonal skills.
* Strong negotiation and closing skills.
* Ability to build and maintain strong customer relationships.
* Strong analytical and problem-solving skills.
* Proficiency in CRM systems and other sales tools.
* Native French speaker, fluent in English (oral and written).
* Bachelor's degree or equivalent preferred.