Discover a dynamic opportunity to contribute to the success of our courier services.
As an operational specialist, you will be responsible for ensuring seamless delivery operations and providing exceptional support to drivers and shippers through phone and live chat interactions.
About the Role
This is a key position that requires a high degree of autonomy, with the ability to work independently while collaborating effectively with colleagues in a fast-paced environment.
Key Responsibilities
* Proficiency in English language
* Ability to adapt to the Eastern US time zone (EDT)
* Background in logistics, customer service, or operations management
The ideal candidate should possess excellent communication skills, attention to detail, and the ability to multitask efficiently. They should also be comfortable working with technology and willing to learn new systems.
Our company prioritizes employee growth and development, offering opportunities for professional advancement and continuous learning.
If you are a motivated individual with a passion for delivering exceptional results, this role could be an exciting opportunity for you.