IT Systems Specialist
We are seeking a highly skilled IT Systems Specialist to join our team. As an IT Systems Specialist, you will be responsible for installing, configuring, and maintaining computer hardware, software, systems, and networks for all employees.
The ideal candidate will have excellent problem-solving skills, experience in IT support, systems administration, and strong communication skills. You will serve as the first point of contact for internal IT support requests, providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.
Main Responsibilities:
* Hardware and Software Management: Install, configure, and maintain computer hardware, software, systems, and networks for all employees.
* IT Support: Serve as the first point of contact for internal IT support requests, providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.
* User Account Management: Manage user accounts, permissions, and access controls across Google Workspace, Microsoft 365, and other SaaS platforms.
* Productivity Tool Deployment: Support the deployment and integration of new productivity and collaboration tools.
* Endpoint Security: Monitor and maintain endpoint security, including antivirus, firewalls, VPNs, and multi-factor authentication.
* Cloud Infrastructure Management: Assist with cloud infrastructure management, data backup, and disaster recovery planning.
* Software Updates: Conduct regular software updates, security patching, and vulnerability assessments.
* Cybersecurity Initiatives: Support cybersecurity initiatives, including employee security awareness training and incident response.
Requirements:
* Bachelor's degree in Computer Science, Information Technology, or related field.
* At least 3 years of experience in IT support, systems administration, and network management.
* Excellent problem-solving skills, attention to detail, and ability to work independently.
* Strong communication and interpersonal skills.
Benefits:
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
About Us:
We are a dynamic and innovative company that values diversity, equity, and inclusion. We are committed to creating a positive and supportive work environment that fosters creativity, collaboration, and innovation.