About this role:
The Commercial Account Executive is a key professional responsible for managing and growing existing customer relationships, as well as identifying and pursuing new business opportunities. This role requires a strong understanding of customer needs, complex sales projects, and the ability to build and maintain long-term relationships.
Key Responsibilities:
* Develop and execute account plans to achieve revenue growth and customer satisfaction goals.
* Build and maintain strong relationships with key decision-makers at existing customer accounts. Ensure customer satisfaction and retention.
* Proactively identify and pursue new business opportunities within existing accounts.
* Conduct regular account reviews and provide insightful business reviews to customers.
* Work closely with other departments to support customer success.
Sales and Revenue:
* Achieve and exceed assigned sales quotas and revenue targets.
* Drive client retention, renewals, upsells, and cross-sells.
* Negotiate and close deals effectively.
* Manage the entire sales cycle from lead qualification to contract negotiation and customer onboarding.
* Contribute to the development of sales strategies and best practices.
* Gather market intelligence, developments, and competitor activities and share insights with the sales team.
Qualifications and Skills:
* Proven track record of success in a sales role, preferably in the software industry.
* Experience with long sales cycles, request for proposals, and public tenders.
* Strong understanding of the software development lifecycle and enterprise IT environments.
* Excellent communication, presentation, and interpersonal skills.
* Strong negotiation and closing skills.
* Ability to build and maintain strong customer relationships.
* Proficiency in CRM systems and other sales tools.
* Bachelor's degree or equivalent preferred.
We offer:
* A work environment that values hard work and flexibility.
* A flexible vacation/leave plan.
* Health, dental, and life insurance.
* An opportunity to work with cutting-edge technologies.
* An opportunity for professional growth and development.
* A remote position with frequent short travel.
Diversity drives innovation:
We value diversity and inclusion. We believe it's essential to foster an environment where every individual can contribute their strengths, perspectives, and ideas. Doing so drives innovation and ensures we create superior experiences for our customers, partners, and employees worldwide.