Job Description:
As a Patient Relations Coordinator & Key Account Manager, you will be responsible for building and maintaining relationships with key stakeholders in the healthcare industry.
Key responsibilities include initiating, nurturing, and managing relationships with physicians, patient advocacy groups, physician associations, hospitals/health systems, and CROs.
You will also be responsible for identifying opportunities to expand our reach in Brazil through strategic partnerships and collaborations with key stakeholders.
* Develop and implement strategies to build patient identification channels through outreach and engagement with providers
* Collaborate with stakeholders to enhance awareness about clinical trials and patient care solutions
Additionally, you will provide support for expanding and managing our existing and potential new strategic partnerships to expand operations in Brazil.
Requirements:
1. Bachelor's degree or equivalent experience in a related field
2. At least 2 years of customer service or sales experience, preferably in the healthcare industry
3. Experience working in a biotech/pharma environment is highly desirable
4. Familiarity with medical terminology and the healthcare system is essential
5. Strong relationship management and communication skills are required
The ideal candidate will be fluent in English and Portuguese or a related local language, have excellent verbal and written communication skills, and be able to work independently with minimal supervision.