Job Description
Metrobi is a startup providing local courier services across the U.S.
This role involves monitoring ongoing deliveries and assisting drivers and shippers over the phone and live chat.
Key Responsibilities:
* Assist drivers and shippers in real-time via phone and live chat
* Monitor ongoing deliveries to ensure timely completion
Requirements
To excel in this role, you should possess the following skills and qualifications:
* Proficiency in English
* Ability to work based on Eastern US time zone (EDT)
* Experience in logistics, call center, or customer support