Opportunity Overview
This internship is designed to offer real-world experience, mentorship, and growth opportunities for students eager to make an impact in a global company. The selected candidate will have the chance to evolve our fraud case intake and resolution platform, an essential tool for streamlining fraud signals across departments and improving operational workflows.
* The successful candidate will assist with tagging, triage of fraud-related case submissions;
* Document processes for traceability and evidence handling;
* Support creation and refinement of standard operating procedures (SOPs) for fraud and marketing workflows;
* Collaborate with cross-functional teams to align platform inputs;
* Participate in testing and feedback for new platform features;
* Help draft reports and identify opportunities for automation and process improvement.
About the Role
We're looking for a detail-oriented, process-driven individual to join our Case Management team. The ideal candidate should be passionate about structured processes and operational efficiency.
Your Skills and Qualifications
* Pursuing a degree in Business, Analytics, Finance, Information Systems, Criminal Justice, or a related field;
* Strong academic performance and attention to detail;
* Comfortable working across tools like Jira, Confluence, and Excel;
* Curious about fraud prevention, financial crimes, and enterprise automation;
* Proactive communicator with strong English skills (written and verbal).