Job Description
We are seeking a detail-oriented and process-driven professional to join our team as an Fraud Case Management Intern. This is an exciting opportunity for students eager to gain real-world experience in fraud prevention and enterprise automation.
The successful candidate will assist in evolving our fraud case intake and resolution platform, a critical tool for streamlining fraud signals across departments and improving operational workflows.
* Assist with the intake tagging and triage of fraud-related case submissions;
* Document return materials processes for traceability and evidence handling;
* Support the creation and refinement of SOPs for fraud and marketing workflows;
* Collaborate with Fraud Ops Decision Science and Technical teams to align platform inputs;
* Participate in testing and feedback for new platform features;
* Help draft reports and identify opportunities for automation and process improvement.
Required Skills and Qualifications
* Currently pursuing a degree in Business Analytics Finance Information Systems Criminal Justice or a related field (penultimate or final year);
* Strong academic performance and attention to detail;
* Pasionate about structured processes and operational efficiency;
* Comfortable working across tools like Jira Confluence and Excel;
* Curious about fraud prevention financial crimes and enterprise automation;
* Proactive communicator with strong English skills (written and verbal).
Benefits
* Hands-on experience with a global company;
* Mentorship professional development and networking;
* A competitive internship stipend R$2.700.00 per month;
* A 30-hour work week Monday–Friday.
Others
* InComm celebrates diversity and inclusion;
* This internship is part of our Brazil Internship Program designed to offer real-world experience mentorship and growth opportunities.