Job Overview
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We are seeking a seasoned professional to support and operate the accounts receivable and billing modules of Oracle ERP Cloud.
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Key Responsibilities:
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* Act in the modules: Accounts Receivable, Customers, Invoicing and Payments, Collections
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* Resolve tickets within established deadlines (SLA), in partnership with suppliers and internal teams
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* Support users during the monthly accounting close in regions such as LATAM, USA, and APAC
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* Conduct regression testing on quarterly updates to the Oracle SaaS environment
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* Evaluate compliance with SOX requirements and maintain documentation aligned with ITIL
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* Lead support operations focusing on quality, communication, and continuous improvement
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* Implement best practices using tools such as ServiceNow and GitLab
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* Interact with Oracle engineering teams and other delivery areas to ensure effective integrations
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Required Skills and Qualifications:
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* Functional experience in Oracle ERP Cloud: Receivables, Customers, Collections, and Billing
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* Knowledge in capturing tax documents and integration with Syncro or EDICOM
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* Understanding of Brazilian taxation applied to billing and accounts receivable
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* Experience with Oracle localizations for Brazil (LACLS) and report generation
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* Proficiency in tools such as BIP, PL/SQL, Web Services (SOAP and REST), FBDI, ADFDi
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* Clear and objective communication skills in Portuguese and English
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* Proactivity, collaborative work, and results-oriented mindset
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* Experience in at least 3 complete cycles of Oracle Cloud implementation
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* Bachelor's degree in Accounting, Finance, IT, or related field
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