We are seeking a skilled professional to monitor ongoing deliveries and provide support to delivery drivers and shippers via phone and live chat.
Key Responsibilities:
* Monitor ongoing deliveries and provide assistance as needed
* Support delivery drivers and shippers over the phone and live chat
Requirements:
* Proficiency in English
* Ability to work based on the Eastern US time zone (EDT)
* Experience in logistics, courier operations, call center, or customer support
Benefits of Working with Us:
* A dynamic and fast-paced work environment
* The opportunity to work with cutting-edge technology
* A competitive salary and benefits package