Job Description
We are seeking a highly skilled Operations Specialist to join our team. As an Operations Specialist, you will play a critical role in ensuring the smooth delivery of our services.
Your primary responsibility will be to monitor deliveries and assist drivers and shippers via phone and live chat. You will also be responsible for ensuring seamless operations, which includes resolving any issues that may arise during the delivery process.
The ideal candidate will have proficiency in English and familiarity with logistics, call centers, or customer support. Additionally, you must be available to work based on the Eastern US time zone (EDT).