Endpoint Security Specialist
HCLTech is dedicated to empowering our professionals to reach their full potential. To achieve this goal, we need individuals who are passionate about cybersecurity and have the skills to ensure the security of endpoints across all platforms.
Key Responsibilities
* Ensure that endpoints are successfully onboarded to endpoint detection and response (EDR) solutions on various operating systems, including Windows, macOS, Linux, iOS, and Android.
* Monitor endpoint connectivity and health status within EDR portals.
* Validate that security rules, EDR policies, and antivirus policies are applied correctly.
* Collaborate with team members in troubleshooting policy conflicts and enforcement issues.
* Investigate and validate EDR alerts, classify threats, and escalate incidents if necessary.
* Apply basic remediation steps such as isolating devices, initiating scans, or triggering automated investigations.
* Identify endpoints not reporting telemetry or experiencing EDR agent failures.
* Perform basic troubleshooting, including restarting services, re-onboarding devices, and checking connectivity.
* Escalate complex security incidents and persistent issues to senior-level support.
Requirements
To be successful in this role, you will need:
* Strong understanding of endpoint security concepts and technologies.
* Experience with EDR solutions and antivirus software.
* Excellent problem-solving and analytical skills.
* Ability to work independently and collaboratively as part of a team.
* Effective communication and documentation skills.
Benefits
As an Endpoint Security Specialist at HCLTech, you will enjoy:
* A competitive salary and benefits package.
* Opportunities for professional growth and development.
* A dynamic and supportive work environment.
* Recognition and rewards for outstanding performance.